Privacy Policy
This Privacy Policy explains how Neolight Waters (“we”, “us”) collects, uses, and protects your information when you visit our website, place an order, or request a supply quote. By using this site you agree to this policy.
Information we collect
Contact and business details you provide (name, company, email, phone, shipping address) when you order, request a quote, or contact us.
Order and payment information processed securely by our payment and shipping partners. We do not store full card numbers.
Usage data collected automatically through cookies and analytics tools, such as pages visited, device type, and approximate location.
How we use your information
To process orders and bulk-supply enquiries, respond to questions, and provide support.
To improve our website, products, and marketing, and to measure advertising performance.
To send updates or offers only where you have opted in. You can unsubscribe at any time.
Cookies and analytics
We use cookies and analytics services (such as Google Analytics and advertising pixels) to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.
Sharing your information
We share data only with service providers who help us operate (payment processors, shipping carriers, analytics and email providers), and only as needed. We do not sell your personal information.
Data retention and your rights
We keep personal data only as long as needed for the purposes above or as required by law. You may request access to, correction of, or deletion of your personal data by contacting us.
Contact us
For any privacy questions or requests, email hello@neolightwaters.com.
This policy may be updated from time to time; the latest version will always be posted on this page.